Job 23962 Mid Senior Observability Engineer Colombia

Observability Engineer - CI&T, Colombia

About CI&T:

CI&T is a global tech transformation specialist with over 7,400 employees and 30 years of experience. We partner with leading companies to accelerate their digital journeys and build innovative solutions.

Your Role:

As an Observability Engineer, you will play a crucial role in ensuring the stability, performance, and reliability of our production systems. You will leverage your expertise in monitoring tools and SRE practices to proactively identify and resolve issues, collaborate with development teams, and drive continuous improvement.

Key Responsibilities:

• Monitor and analyze production system performance using industry-leading tools like AppDynamics, New Relic, DataDog, or Dynatrace.
• Investigate production issues, pinpoint root causes, and collaborate with application teams to implement effective solutions.
• Partner with development teams to enhance service reliability and performance through proactive monitoring and incident prevention.
• Troubleshoot and resolve production issues utilizing SRE best practices and a DevOps mindset.

Qualifications:

• Proven experience with performance monitoring tools (AppDynamics, New Relic, DataDog, or Dynatrace).
• Solid understanding of software development principles, architecture, and system integration.
• Proficiency in programming languages such as Java and/or Golang.
• Hands-on experience with SRE practices, DevOps culture, and production issue resolution.
• Excellent oral and written communication skills in English.

We Offer:

• Competitive salary and benefits package including premium healthcare, meal vouchers, maternity/parental leave, mobile services subsidy, sick pay, life insurance, and CI&T University.
• Opportunity to work on challenging and impactful projects with a talented and collaborative team.
• A dynamic and growth-oriented environment that fosters continuous learning and development.

This role is open to both experienced Observability Engineers and Mid-Level Developers seeking a transition into the SRE field.

Qualifications

Required:

• Experience: 3+ years of experience in software development or a related field with a focus on performance monitoring and troubleshooting.
• Technical Skills: Proven experience with at least one performance monitoring tool (AppDynamics, New Relic, DataDog, or Dynatrace). Solid understanding of software architecture and system integration. Familiarity with programming languages like Java and/or Golang.
• SRE & DevOps: Demonstrated understanding of SRE practices and DevOps culture. Experience troubleshooting and resolving production issues.
• Communication: Excellent written and verbal communication skills in English.

Preferred:

• Experience with cloud platforms (AWS, Azure, GCP).
• Knowledge of containerization technologies (Docker, Kubernetes).
• Experience with scripting languages (Python, Bash).
• Bachelor's degree in Computer Science or a related field.

Technical Responsibilities

• Utilize monitoring tools such as AppDynamics, New Relic, DataDog, or Dynatrace to analyze production system performance and identify potential issues.
• Conduct in-depth investigations into production incidents, pinpoint root causes, and collaborate with application development teams to implement solutions.
• Partner with development teams to enhance service reliability and performance through proactive monitoring and optimization strategies.
• Apply SRE practices and DevOps principles to troubleshoot and resolve production issues effectively.

Collaboration & Communication

• Communicate technical insights and findings clearly and concisely to both technical and non-technical stakeholders.
• Actively participate in incident response and post-mortem analysis, contributing to continuous improvement initiatives.
• Foster a collaborative environment by sharing knowledge and best practices with team members.

Candidates interested in the Observability Engineer position at CI&T will first submit their resume and cover letter through the job portal. A review of applications will be conducted, focusing on relevant experience with performance monitoring tools and SRE practices. Shortlisted candidates will be invited for a technical interview to assess their skills in areas like system architecture, troubleshooting, and programming languages.

Following the technical interview, successful candidates will participate in a behavioral interview to evaluate their communication, teamwork, and problem-solving abilities. The final stage involves a presentation or practical exercise designed to gauge the candidate's ability to apply their knowledge to real-world scenarios. CI&T's hiring team will then make a decision based on the candidate's performance throughout the entire process.

CI&T is a global tech transformation specialist with over 7,400 employees and 30 years of experience. They partner with businesses to navigate the complexities of digital transformation, delivering innovative solutions that drive growth and efficiency. With a strong focus on people and technology, CI&T fosters a collaborative environment where talented individuals can learn, grow, and make a real impact. Their commitment to excellence is reflected in their diverse portfolio of clients and their reputation as a trusted technology partner.