Founding Sales & Customer Success

Founding Sales & Customer Success

CoGrader is a rapidly growing AI EdTech startup backed by UC Berkeley, revolutionizing education by empowering teachers with more time to focus on what matters most: teaching. We are seeking a driven and passionate Founding Sales & Customer Success Team Member to join our mission.

About the Role:

As a Founding Team Member, you will play a pivotal role in shaping CoGrader's growth trajectory. You will be responsible for driving 30% month-over-month revenue growth by managing the sales pipeline and closing deals. You will also spearhead Customer Success initiatives, focusing on renewals, cross-selling, and fostering strong customer relationships.

Responsibilities:

• Manage the entire sales cycle, from lead generation to closing deals.
• Develop and execute strategies to expand within existing accounts and turn teacher champions into school-wide adoptions.
• Build and maintain a robust CRM system and leverage sales tools effectively.
• Create compelling marketing and sales materials.
• Proactively identify and address customer needs, ensuring high levels of satisfaction and retention.

Qualifications:

• 2-6+ years of proven experience in K12 SaaS sales, consistently exceeding targets.
• Exceptional communication and interpersonal skills, with fluency in English.
• Ability to thrive in a fast-paced, dynamic environment with a high degree of autonomy.
• Experience with GenAI and a background in education is a strong asset.

Compensation:

• Competitive base salary of US$35,000 plus uncapped commission.

Join our team and be a part of shaping the future of education!

Qualifications

We are seeking a highly motivated and results-oriented individual to join our founding team as a Sales & Customer Success professional. Ideal candidates will possess:

• Proven Sales Track Record: 2-6+ years of experience in K12 SaaS sales with a demonstrable history of exceeding targets and driving revenue growth.
• Exceptional Communication Skills: Fluency in English and the ability to effectively communicate with teachers, administrators, and other stakeholders.
• Customer Success Mindset: Passion for delivering exceptional customer experiences and building strong relationships to ensure customer satisfaction and retention.
• Entrepreneurial Spirit: Ability to work independently, take initiative, and thrive in a fast-paced, dynamic environment.
• Tech Savvy: Experience with CRM systems and sales tools, with a strong understanding of the EdTech landscape.

Bonus Points:

• Experience with Generative AI technologies.
• Background in education.

Sales & Customer Success

• Develop and execute sales strategies to achieve aggressive growth targets, aiming for 30% month-over-month expansion.
• Manage the entire sales pipeline, from lead generation to closing deals, ensuring a consistent flow of new business.
• Build and nurture relationships with key stakeholders in educational institutions, including teachers, administrators, and decision-makers.
• Lead customer success initiatives, focusing on maximizing customer satisfaction, driving renewals, and fostering cross-selling opportunities.
• Identify opportunities for expansion within existing accounts and develop strategies to convert teacher champions into school-wide adoptions.
• Leverage CRM and sales tools effectively to track progress, analyze performance, and optimize sales processes.
• Collaborate with marketing to create compelling sales materials and content that resonate with the target audience.

Candidates interested in the Founding Sales & Customer Success role at CoGrader will first submit their resume and cover letter through the job portal. A review of applications will focus on relevant experience in K12 SaaS sales, demonstrated success in exceeding targets, and fluency in English. Shortlisted candidates will be invited for a phone interview to assess their communication skills, understanding of the EdTech landscape, and alignment with CoGrader's mission.

Successful phone interview candidates will then participate in a virtual interview with the CoGrader team, delving deeper into their sales strategies, experience with CRM tools, and passion for education. The final stage involves a case study presentation where candidates demonstrate their ability to analyze market opportunities and develop actionable sales plans.

CoGrader is a cutting-edge AI EdTech startup born from the innovation hub of UC Berkeley. Driven by a mission to revolutionize education, CoGrader empowers teachers by automating time-consuming tasks, allowing them to dedicate more time to personalized instruction and student engagement. The company leverages the power of Generative AI to create intelligent solutions that streamline grading, personalize learning, and unlock new possibilities in the classroom. With a passionate team and a commitment to continuous improvement, CoGrader is poised to make a lasting impact on the future of education.